Frequently asked questions
Most of what we get asked, in one place. Can't find your answer? Write to us at info@ostanahavscamp.se.
How much is a night?
275 SEK per day. Electricity, a pitch, toilet/shower and fresh water are included. Grey and black water disposal is under development: for now black water can be emptied into the drain and grey water via a hose. The exact price is shown when you book.
When can I arrive and check in?
Choose your dates and we'll show you which pitches are free. The site is still being built up, so the number of pitches is limited for now. The site is self-service, open around the clock all year round: you check in whenever it suits you, as long as there is a free pitch.
How do I get the codes for the gate and the service building?
Once you have booked and paid, you receive a booking confirmation right away by both SMS and email. The access codes (for the upper entrance gate and for the service house) are sent automatically by SMS and email about 2 hours before the arrival time you chose when booking.
Can I cancel or change my booking?
Cancel 7 days or more before arrival and the full amount is refunded, minus a 50 SEK administration fee (5 € if paid in euro).
Cancel 2 to 6 days before arrival and half the amount is refunded.
Cancel later than 2 days before arrival, or in case of no-show, and no refund is given.
Changing your dates is free of charge up to 48 hours before arrival. You cancel or rebook yourself via the link in your booking confirmation, see the exact amount before you confirm, and the refund goes automatically back to your card.
Can I rent a kayak or a SUP?
We have a KAYAKOMAT on site. Kayaks and SUPs around the clock, entirely self-service, and you launch right here with the whole inner Roslagen archipelago ahead of you.
Choose a single kayak, a tandem kayak or a SUP. From two hours up to several days.
Can I store my motorhome, caravan or boat with you over the winter?
Leave your caravan, motorhome or boat with us over the winter. Storage is currently outdoors, and we can offer electricity at the pitch.
Winter storage runs from 1 October to 31 March. Long stays are possible at other times of year — just get in touch.
Where are you and how far is it from Stockholm?
Östanå is in Österåker municipality by the ferry to Ljusterö, about 35 minutes from Stockholm and just outside Åkersberga. It is the same site as the Östanå Havscamp pitches, next to Östanå Castle and Restaurang Vin & Vänner.
Is there somewhere to eat nearby?
As a guest with us you get 10 per cent off at Restaurang Vin & Vänner, a five-minute walk away. Just say you are staying with us and give your pitch number.
Can I fish from the beach?
Long, shallow sandy shores by the ferry landing, known for sea trout in spring and autumn. Fishing from the shore is free, no fishing permit needed.